Delivery:
- Orders are delivered within 2–5 business days.
- At checkout, you can select your preferred shipping carrier based on your location and delivery needs.
- Shipping fees are calculated at checkout, and you’ll receive a tracking number once your order is dispatched.
Returns:
- Orders may be cancelled while processing. Once confirmed, orders can’t be cancelled
- Returns are accepted only for defective or damaged items (report within 7 days; item must be unopened and in original condition).
- Refunds are issued to the original payment method.
- Note: We do not accept returns or exchanges for reasons other than a defect or damage.
Need help?
WhatsApp: +966535784168 | Email: contact@chicsouq.com